Terms of Service
Welcome to Dealistaan — where safe, fair and reliable online trading begins.
1. User Responsibilities
As a user of Dealistaan, you’re expected to respect the community and operate with integrity. These guidelines help maintain a safe and trustworthy marketplace for everyone.
- Create truthful listings: All listings must accurately represent the item or service being offered. Misleading descriptions, false claims, or deceptive practices are strictly prohibited.
- Respect all users: Maintain professional and courteous communication with all members of the Dealistaan community. Harassment, discrimination, or abusive behavior will not be tolerated.
- Legal compliance: Only post items or services that are legal to buy and sell in your jurisdiction. You are responsible for understanding and complying with all applicable laws and regulations.
- Transparent communication: Respond to inquiries promptly and honestly. Clearly disclose any relevant information about the item’s condition, history, or terms of sale.
- Account security: Protect your login credentials and personal information. You are responsible for all activities that occur under your account.
Important Note
Failure to comply with these responsibilities may result in account suspension or termination. Repeated violations may lead to permanent banning from the Dealistaan platform.
2. Allowed & Prohibited Items
To maintain a safe and legal marketplace, Dealistaan has clear guidelines about what can and cannot be listed on our platform. These rules apply to all users and all transactions.
Allowed Items & Activities ✅
- Genuine products: Listings for real, physical items that you legally own and can transfer to a buyer.
- Authentic services: Legitimate services that you are qualified to provide, with clear descriptions of what’s included.
- Original content: Digital products or creative works that you have the rights to distribute.
- Properly categorized items: Products listed in the most appropriate category with accurate tags.
- Transparent pricing: Clear, honest pricing with any additional fees (shipping, taxes) disclosed upfront.
Prohibited Items & Activities 🚫
- Illegal items: Drugs, weapons, stolen goods, or any item prohibited by law in your jurisdiction.
- Counterfeit goods: Replicas or imitation products presented as genuine brand-name items.
- Dangerous materials: Hazardous substances, explosives, or regulated items without proper documentation.
- Adult content: Pornography, adult services, or sexually explicit material of any kind.
- Financial services: Loans, investments, or any form of financial instrument without proper licensing.
Complete Prohibited Items List
| Category | Examples | Reason |
|---|---|---|
| Illegal Items | Drugs, weapons, stolen property | Violates laws |
| Counterfeit Goods | Fake designer items, pirated media | Intellectual property violation |
| Dangerous Materials | Explosives, toxic substances | Safety hazard |
| Adult Content | Pornography, adult services | Community standards |
| Live Animals | Pets, endangered species | Ethical concerns |
| Human Parts | Organs, bodily fluids | Ethical and legal issues |
| Government Items | Police/military gear, official documents | Legal restrictions |
3. Our Right to Remove Content
Dealistaan reserves the right to monitor, review, and remove any content that violates our policies or could harm our community. This section explains our content moderation practices.
- Policy violations: We will remove any listing or user-generated content that violates our Terms of Service, Community Guidelines, or any applicable laws.
- User reports: Content reported by users will be reviewed and may be removed if found to be in violation of our policies.
- Suspicious activity: Listings or accounts that appear fraudulent, misleading, or otherwise suspicious may be removed pending investigation.
- Intellectual property: Content that infringes on copyrights, trademarks, or other intellectual property rights will be removed in accordance with DMCA procedures.
- Platform integrity: We may remove content that threatens the security, stability, or reputation of the Dealistaan platform, even if not explicitly prohibited.
Appeal Process
If you believe your content was removed in error, you may submit an appeal through our Contact Form. Include relevant details and any supporting documentation. Our moderation team will review your appeal and respond within 5-7 business days.
4. Intellectual Property Disclaimer
All intellectual property rights related to the Dealistaan platform and its content are protected. This section outlines the proper use of our intellectual property and your responsibilities regarding content you upload.
- Platform IP: Unless otherwise stated, all platform elements including software, design, logos, and content are owned by Union Soft (parent company) and protected by intellectual property laws.
- User content license: By posting content on Dealistaan, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content in connection with the service.
- Prohibited use: You may not reproduce, modify, distribute, or create derivative works based on Dealistaan’s intellectual property without express written permission.
- Brand usage: The Dealistaan name and logo may not be used in any way that suggests endorsement or affiliation without prior approval.
- Copyright claims: We respond to valid DMCA takedown notices and have a process for addressing copyright infringement claims.
Reporting Intellectual Property Violations
If you believe your intellectual property rights have been violated on Dealistaan, please send a detailed notice to:
Copyright Agent
Union Soft Legal Department
123 Business Avenue
Mumbai, India 400001
Email: legal@dealistaan.com
Your notice must include:
- Identification of the copyrighted work claimed to have been infringed
- Identification of the allegedly infringing material with enough detail for us to locate it
- Your contact information including address, telephone number, and email
- A statement that you have a good faith belief the use is not authorized by the copyright owner
- A statement that the information in the notification is accurate
- A physical or electronic signature of the copyright owner or authorized representative
5. Limitation of Liability
Dealistaan provides a platform to connect buyers and sellers, but we are not directly involved in transactions between users. This section explains the limits of our responsibility.
- Transaction intermediary: Dealistaan acts solely as a venue for transactions and does not guarantee the quality, safety, or legality of items advertised or the truthfulness of listings.
- No warranty: The service is provided “as is” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.
- User disputes: We are not responsible for any disputes, claims, losses, injuries, or damage of any kind that might arise between users, including but not limited to those related to transactions.
- Service availability: We do not guarantee uninterrupted or error-free service and are not liable for any consequences resulting from service interruptions or technical issues.
- Damages limitation: To the fullest extent permitted by law, Dealistaan shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.
User Protection Recommendations
To protect yourself when using Dealistaan:
- Verify the identity and reputation of buyers/sellers before transacting
- Use secure payment methods with fraud protection
- Keep all communications within the Dealistaan platform
- Inspect items thoroughly before completing payment
- Report suspicious activity immediately to our support team
6. Dispute Resolution
In the event of disputes between users or between users and Dealistaan, these terms outline the process for resolution.
- User disputes: Dealistaan encourages users to resolve disputes amicably between themselves. Our customer support team may assist in facilitating communication but does not act as arbitrator.
- Mediation: For disputes that cannot be resolved directly, users may request mediation through Dealistaan’s dispute resolution service (fees may apply).
- Arbitration agreement: Any legal dispute arising from these terms shall be resolved through binding arbitration in Mumbai, India, in accordance with the Arbitration and Conciliation Act, 1996.
- Class action waiver: Users agree to resolve disputes on an individual basis and waive any right to participate in class actions or class arbitrations.
- Governing law: These terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Dispute Resolution Process
- Direct negotiation: Parties attempt to resolve the dispute through direct communication within 14 days of the issue arising.
- Mediation request: If unresolved, either party may submit a formal mediation request through Dealistaan’s resolution center.
- Mediation process: A neutral third-party mediator will be assigned to facilitate resolution (typically completed within 30 days).
- Arbitration: If mediation fails, the dispute will be resolved through binding arbitration as described above.
- Legal action: Claims not subject to arbitration may be brought in the courts of Mumbai, India.
7. Modifications to Terms
Dealistaan may update these Terms of Service periodically to reflect changes in our practices, services, or legal requirements.
- Notification of changes: We will notify users of material changes to these terms through email or prominent notices on our platform at least 30 days before changes take effect.
- Continued use: Your continued use of Dealistaan after changes become effective constitutes acceptance of the modified terms.
- Review responsibility: It is your responsibility to review these terms periodically for updates or changes.
- Archive of changes: We maintain an archive of previous versions of these terms which can be provided upon request.
- Material changes: For changes that substantially affect your rights, we will provide more prominent notice and may require affirmative acceptance.
Contact Information
If you have any questions about these Terms of Service, please contact us at:
Dealistaan Legal Department
Union Soft Pvt. Ltd.
123 Business Avenue, Mumbai
India 400001
Email: legal@dealistaan.com
Phone: +91 22 1234 5678