To provide and improve our services, we collect various types of information when you use Dealistaan:

• Account Information: When you register, we collect your name, email address, phone number, city, and other contact details necessary to create your account.
• Listing Data: All information you provide when creating ads including title, description, category, images, price, location, and availability status.
• Transaction Details: Records of communications between buyers and sellers, offer details, and transaction history (payment details are processed securely by third-party providers).
• Technical Information: IP address, browser type and version, device type, operating system, language preferences, and unique device identifiers.
• Usage Data: Pages visited, time spent on site, interactions with listings and features, click patterns, and navigation paths.
• Cookies & Tracking: We use cookies and similar technologies to remember preferences, analyze trends, administer the platform, and gather demographic information.
• Third-Party Data: We may receive information about you from other sources like social media platforms when you connect your account or register through them.

The information we collect serves multiple purposes to enhance your experience and maintain our platform:

• Service Delivery: To create and display your listings, facilitate communications between users, and enable transactions.
• Platform Improvement: To analyze usage patterns, test new features, and optimize the user interface and experience.
• Personalization: To show relevant listings based on your location, browsing history, and preferences.
• Security & Fraud Prevention: To verify accounts, detect and prevent fraudulent activities, spam, or other security risks.
• Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical assistance.
• Communication: To send service-related announcements, policy updates, and (with consent) marketing communications.
• Legal Compliance: To meet regulatory requirements, respond to legal requests, and enforce our Terms of Service.

We implement robust security measures to protect your information:

• Encryption: All data transmissions are secured with SSL/TLS encryption (HTTPS), and sensitive data is encrypted at rest.
• Secure Infrastructure: Our servers are protected by firewalls, intrusion detection systems, and regular security audits.
• Access Controls: Strict internal policies limit employee access to your data based on job requirements.
• Payment Security: We use PCI-compliant third-party payment processors and never store full credit card details on our servers.
• Regular Updates: We maintain our systems with the latest security patches and software updates.
• Incident Response: We have procedures in place to respond to potential data breaches and will notify affected users when required by law.

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Necessary for basic functions like page navigation, secure login, and transaction processing.
• Preference Cookies: Remember your language, location, and other display preferences.
• Analytics Cookies: Help us understand how visitors interact with our platform through tools like Google Analytics.
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness (with your consent).
• Social Media Cookies: Enable integration with social platforms and may track your activity across sites.

You can control cookies through your browser settings, but disabling certain cookies may affect functionality. Our Cookie Preference Center allows you to manage your preferences for non-essential cookies.

You have several rights regarding your personal information:

• Access & Portability: Request a copy of your personal data in a structured, commonly used format.
• Correction: Update or correct inaccurate information through your account settings.
• Deletion: Request deletion of your account and associated data, subject to legal retention requirements.
• Restriction: Limit how we use your data in certain circumstances.
• Objection: Opt-out of specific processing activities like direct marketing.
• Consent Withdrawal: Revoke previously given consent at any time.
• Complaints: Lodge a complaint with the relevant data protection authority.

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Active Accounts: Data is retained while your account remains active and for a reasonable period afterward.
• Transaction Records: Financial and transactional data is kept for 7 years to comply with tax and accounting regulations.
• Inactive Accounts: After 3 years of inactivity, we may deactivate and subsequently delete accounts.
• Legal Requirements: Some information may be retained longer if required by law or for legitimate business needs.

When we no longer need your information, we securely delete or anonymize it.

As a global platform, your information may be transferred to and processed in countries other than your own:

• Server Locations: Our primary servers are located in India, with backup systems in Singapore.
• Service Providers: Some third-party services we use may process data in other jurisdictions.
• Safeguards: When transferring data across borders, we implement appropriate safeguards like standard contractual clauses.

By using Dealistaan, you consent to these transfers where necessary for the provision of our services.

Dealistaan is not intended for children under 16 years of age:

• We do not knowingly collect personal information from children under 16.
• If we become aware that we have collected such information without parental consent, we will take steps to delete it.
• Parents or guardians who believe their child has provided us with personal information should contact us immediately.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements:

• We will notify you of significant changes through email or prominent notices on our platform.
• The “Last Updated” date at the top of this page indicates when the policy was last revised.
• Your continued use of Dealistaan after changes take effect constitutes acceptance of the updated policy.

We encourage you to review this policy regularly to stay informed about how we protect your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Team: